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Know About LATAM Airlines Cancellation Policy

LATAM Airlines is a prominent airline from Chile. If you prefer comfort over money, This is the airline for you. They provide flights to several locations, including domestic and international. Additionally, the airline provides flexibility to its passengers to cancel the flight anytime after the booking and apply for a refund. However, whether you are eligible for a refund will be decided as per the LATAM Airlines Cancellation Policy. Therefore, before you apply to cancel your flight, you must go through the airline's cancelation policy. In most cases, they will deduct a cancelation charge and refund the remaining amount.

Cancellation Policies

Cancelation policies act as a guide for customers to cancel their tickets. Canceling your flight after reading the policies will help you minimize your loss. There are several points that affect the cancelation charges, such as fare type, cancelation timing, and special circumstances. Let?s discuss these points separately: 

Fare Types

Airlines typically offer different fare types, each with its own cancellation policy. The most common fare types include:

  • Refundable Fares: These tickets offer the most flexibility, allowing passengers to cancel their flights and receive a full or partial refund. Refundable fares are generally more expensive than non-refundable fares but are ideal for travelers who need flexibility.
  • Non-Refundable Fares: These are usually the cheapest tickets but have stricter cancellation policies. If you cancel a non-refundable ticket, you may only be eligible for a travel credit or voucher, and in some cases, you may lose the entire fare.
  • Basic Economy Fares: These ultra-low-cost fares often have the most restrictive cancellation policies. Many airlines do not allow changes or cancellations for basic economy tickets, meaning that if you cancel, you forfeit the entire ticket price.

Time of Cancellation

The timing of your cancellation can significantly impact your eligibility for a refund or travel credit. Key time frames to be aware of include:

  • 24-Hour Rule: LATAM Airlines allows passengers to cancel a flight within 24 hours of booking without any penalty, as long as the flight is booked at least seven days before departure. This rule provides safety to travelers needing to change their plans just after the booking.
  • Cancellations Before Departure: According to LATAM Cancellation Policy, if you cancel your flight well before the departure date, you may be eligible for a partial refund, travel credit, or the option to rebook. The exact terms depend on the airline and the fare type.
  • Last-Minute Cancellations: Cancelling a flight within 24 hours of departure often results in higher penalties or a loss of the ticket's value, especially for non-refundable fares.

Reason for Cancellation

Certain circumstances may influence an airline's decision to offer a refund or waive cancellation fees, including:

  • Medical Emergencies: Some airlines may offer leniency in cases of severe illness or medical emergencies, provided you can provide proper documentation.
  • Death of a Passenger or Immediate Family Member: In tragic situations, airlines may offer a full refund or waive cancellation fees, although documentation is typically required.
  • Schedule Changes or Flight Cancellations by the Airline: If the airline cancels or significantly changes the schedule of your flight, you are generally entitled to a full refund or the option to rebook without penalties.

General policies of the LATAM Airlines

  • The ticket must be unused when applying for cancelation.
  • If you booked your ticket through a third party, you need to consult the agent to cancel your ticket.
  • The refund will be initiated to the original source of payment.
  • Refunds can take up to 7 to 10 business days to be reflected in your account.
  • Passenger must apply to cancel their ticket before flight departure.

Cancellation Procedures

Canceling a flight involves specific steps that vary depending on the airline and the method you choose to cancel. Understanding the correct procedure can help ensure that you receive any refunds or credits you are entitled to.

Canceling Online

Most airlines allow passengers to cancel their flights online through their website or mobile app. Follow the steps below to cancel your ticket:

  • Log In: Sign in to your airline account or enter your booking reference and last name to access your reservation.
  • Locate Your Booking: To view your upcoming flights, Navigate to the 'My Trips' or 'Manage My Booking' section.
  • Select the Flight to Cancel: Click on the booking you want to cancel.
  • Review Cancellation Terms: Review the terms and conditions before finalizing the cancellation, including any applicable fees or penalties.
  • Confirm Cancellation: Once you?ve reviewed everything, confirm the cancellation. You should receive a confirmation email with refunds or travel credit details.

Canceling by Phone

If you prefer to cancel your flight by speaking with a customer service representative, you can call the airline?s customer service number. Be prepared for the following:

  • Provide Your Booking Information: Have your booking reference number and personal details ready for the representative.
  • Discuss Cancellation Options: The representative will explain your options, including any potential fees and the possibility of a refund or credit.
  • Receive Confirmation: After canceling the flight, ask for a confirmation number or email to ensure that the cancellation has been processed.

Canceling at the Airport

In some cases, you may need to cancel your flight in person at the airport, especially if you are already there and circumstances have changed. To do this:

  • Visit the Airline's Service Desk: Go to the airline's service desk at the airport.
  • Provide Your Booking Details: Give the agent your booking reference and identification.
  • Discuss Cancellation: The agent will explain your cancellation options and any fees that may apply.
  • Get a Receipt: You can get a hard copy of the receipt at the airport only, or you may get the details from your registered email ID.

Cancellation Charges

Cancellation charges are the fees airlines impose when a passenger cancels a flight. These fees vary depending on the fare type, timing, and airline policies.

Fees for Non-Refundable Tickets: Airlines typically charge a cancellation fee for non-refundable tickets, which is deducted from the ticket's value. As per the airline cancellation policy, the remaining balance is often issued as a travel credit or voucher that can be used for future flights. Depending on the airline and route, these fees can range from $75 to $200.

Refundable Tickets: Refundable tickets usually allow cancellations without any fees, meaning you can receive a full refund. However, some airlines may still charge a small administrative fee.

Note: Cancelation charges can vary on different points. Therefore, the actual fee for cancelation can be less or more depending on various factors.

Conclusion

Most passengers are concerned about the charges applied when canceling their flight. According to the airline's policy, every passenger canceling their flight ticket will have to pay the airline some charges. However, the airline does not impose any penalty or fee on the passengers under certain circumstances. If you want to cancel your flight, you must review the policies first. The information provided above discusses the policies, procedures, and charges related to LATAM cancelation. For more information, visit their customer executives.

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