A Legacy of Excellence Royal Jordanian Airlines, the flag carrier of Jordan, stands as a beacon of exceptional service and reliability. Since its establishment in 1963, the airline has been dedicated to providing its passengers with unparalleled travel experiences, rooted in the rich cultural heritage of Jordan. With our state-of-the-art fleet of aircraft, Royal Jordanian is currently among the top airlines in the levant and Middle East, consistently working toward fulfilling and upholding its ultimate vision of becoming “the Airline of choice and Hub of the Middle East connecting Jordan and Levant to the world and people across continents” through more than 45 direct destinations and beyond.
Since 2007, Royal Jordanian has been a part of the Oneworld airline alliance, which connects people all over the world, owing to its reputation and the degree of international competition.
In addition to introducing cutting-edge operating systems that are utilized by the entire aviation industry, Royal Jordanian is a progressive airline that is dedicated to innovation and maintaining par with other international airlines. Royal Jordanian also continuously introduces new amenities to facilitate passenger travel.
The Royal Jordanian headquarters are conveniently situated in the center of Amman, making it easier for customers to go through the city terminal. The airline Royal Jordanian operates out of Queen Alia International Airport, which boasts state-of-the-art facilities and a significantly upgraded infrastructure.
1. Browse through the available flight options.
2. Choose the flight that best suits your schedule and budget.
3. Click 'Select' or 'Continue' to proceed with your choice.
As you embark on your journey with Royal Jordanian, discover why it is the preferred choice for travelers seeking comfort, convenience, and excellence.
These are a few ways that customers can get in touch with the airline; by using these, they can simply get in touch with the Royal Jordanian customer service department. To find out how to get in touch with them, read the procedures.
Use the Live Chat function: Royal Jordanian offers a live chat feature on their website for quick support. You can connect with a representative who can help you immediately by using this option. It is particularly useful for short questions or simple issues.
Phone: Calling RJ customer care is a reliable option if you would want to speak with someone in person. To discover the right phone number for your area, visit their website. Prepare for potential wait delays and have your booking details handy to expedite the procedure.
Communication via Social Media: This airline has active accounts on Facebook and X. If you direct message them or tag them on official accounts, you should expect a prompt response. This method works well for non-urgent inquiries or public remarks.
Email for Detailed Inquiries: When dealing with more complex matters, such as specific requests or reservation modifications, sometimes sending an email is the best option. Emails should be sent to the addresses provided on their website with all pertinent information to facilitate a quicker resolution.
The most recent aircraft to join our impressive fleet is the Boeing 787 Dreamliner. With its expansive design and unparalleled luxury, this contemporary marvel will elevate your onboard experience to new heights. You will not only enjoy your time on board, but you will also arrive rested and rejuvenated, ready to make the most of your location thanks to state-of-the-art technology that makes flying smoother for a pleasant journey.
We at Royal Jordanian are committed to protecting the environment. Our commitment is to reduce our environmental footprint while promoting Jordan's development. We are traveling down a sustainable path, controlling energy use and cutting pollution. Modernizing our fleet, encouraging recycling, and incorporating environmental regulations into our business goals are all part of our strategy. We support cooperation and shared accountability among stakeholders.
According to Royal Jordanian baggage policy, allowances vary based on your destination and fare class. For economy class passengers, the standard allowance includes one carry-on bag (up to 7 kg/15 lbs) and one piece of checked baggage (up to 23 kg/50 lbs). Business class travelers generally benefit from a larger carry-on allowance and may bring two pieces of checked baggage, each up to 32 kg (70 lbs).
Excess baggage will incur additional fees, which depend on the weight and destination. Additionally, passengers are permitted to bring one personal item, such as a purse or laptop bag, into the cabin.
Because policies can differ, it's advisable to consult the Royal Jordanian website for specific baggage allowances and regulations for international flights or contact customer service for assistance. Adhering to these guidelines will help ensure a smoother travel experience and avoid unexpected charges at the airport.
Royal Jordanian Airlines refund policy varies depending on the fare type and ticket conditions. Generally, refundable tickets allow for a full or partial refund, subject to the terms of the fare and any applicable fees. Non-refundable tickets may not be eligible for a refund, but in some cases, a credit for future travel may be issued. For the most accurate and detailed information, it's best to review the fare conditions at the time of booking or contact Royal Jordanian's customer service directly.
Royal Jordanian Airlines has a detailed cancellation policy that varies depending on the fare type, ticket conditions, and the timing of the cancellation. Generally, passengers are advised to review their specific ticket terms as cancellation fees and rules can differ.
For most standard economy class tickets, cancellations made within 24 hours of booking may be eligible for a full refund, provided the booking was made at least seven days before the departure date. If a cancellation is made after this period, fees are typically charged, and the remaining amount is credited back to the passenger, depending on the fare rules associated with the ticket. It's important to note that special promotional fares or non-refundable tickets might incur higher penalties or offer limited refund options.
In business class, the cancellation policies often allow for more flexibility. However, passengers may still be subject to fees or conditions based on the fare type. Higher fare classes usually provide more lenient terms for cancellations or changes, but specifics can vary.
For all tickets, Royal Jordanian provides the option to make changes or cancel bookings through their website, mobile app, or by contacting their customer service. The process typically involves entering your booking reference and following the prompts to manage your reservation.
If you need to cancel a flight, it’s best to do so as early as possible to minimize fees and maximize your potential refund. Additionally, checking the terms of your specific ticket and contacting Royal Jordanian directly for the most accurate and personalized assistance will help ensure a smoother cancellation process.
Always keep in mind that the policies may change, so verifying the current cancellation terms on the Royal Jordanian website or through their customer service is a prudent step before making any decisions.
A Tradition of Hospitality One of the hallmarks of Royal Jordanian is its dedication to exceptional service. The airline prides itself on offering a warm and welcoming atmosphere, with attentive staff who are committed to making every journey memorable. From the moment you check in to the final farewell, experience the personalized service that sets Royal Jordanian apart. Discover the range of services offered, including gourmet dining options, luxurious lounges, and special assistance for those with unique needs.
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